Support

TranscribeLocal needs microphone access to record audio. To grant permission:

1. Open System Settings
2. Go to Privacy & Security > Microphone
3. Find TranscribeLocal in the list and toggle it on
4. If TranscribeLocal doesn't appear, try running the app again — macOS will prompt you for permission

TranscribeLocal uses Accessibility permissions to type text into your active window. To grant permission:

1. Open System Settings
2. Go to Privacy & Security > Accessibility
3. Click the + button and add TranscribeLocal (or Terminal if running from the command line)
4. If TranscribeLocal is already listed, try removing it and adding it again to force a permission refresh

On first launch, TranscribeLocal downloads the Whisper language model (~1.6 GB). This requires a stable internet connection.

• Ensure you have a stable internet connection
• The download happens in the background — the app may appear to hang while downloading
• Check the log file at ~/Library/Logs/Vocal/vocal.log for download progress
• If the download fails, restart the app to retry

TranscribeLocal uses Apple's MLX framework which requires Apple Silicon (M1, M2, M3, or M4 chip). It cannot run on Intel-based Macs.

To check your Mac's chip: click the Apple menu > About This Mac. Look for "Chip" — it should say M1, M2, M3, or M4.

If your license key isn't being accepted:

• Check that you're entering the key exactly as it appears in your receipt email (including dashes)
• Ensure you have an internet connection for the initial activation
• If you've lost your license key, email us at mthistle@gmail.com with your purchase email and we'll resend it